Partner with PT Aktuator Cipta Cendekia to build a resilient and efficient IT service management system

Partner with PT Aktuator Cipta Cendekia to build a resilient and efficient IT service management system and a robust GRC framework that drives business success and ensures long-term sustainability.
At PT Aktuator Cipta Cendekia, we specialize in delivering expert consulting services for IT Service Management Systems (ITSM) and Governance, Risk, and Compliance (GRC), utilizing globally recognized frameworks like ISO 20000-1, COBIT, and ITIL. Our services empower organizations to enhance IT operations, ensure compliance, and improve service delivery quality.

IT Service Management System (ITSM) Based on ISO 20000-1

Achieving ISO 20000-1 certification demonstrates your commitment to excellence in IT service management. We assist organizations in:

• ITSM Framework Design: Implement a structured and scalable IT Service Management System aligned with ISO 20000-1 standards to enhance the quality, efficiency, and reliability of IT services.
• Service Delivery Improvement: Optimize service processes to ensure faster, more reliable delivery of IT services to internal and external customers.
• Certification Support: Provide comprehensive guidance through the ISO 20000-1 certification process, from initial gap assessments to full implementation and audit preparation.

Governance, Risk, and Compliance (GRC) Based on COBIT and ITIL

Effective GRC is crucial for managing risk and aligning IT strategy with business goals. Our GRC consulting services, based on COBIT and ITIL, offer:

• COBIT Implementation: Leverage COBIT to establish a comprehensive governance framework that aligns IT with enterprise goals, improves decision-making, and manages risk effectively.
• ITIL Best Practices: Implement ITIL-based service management practices to enhance service quality, streamline processes, and ensure continuous improvement in IT service delivery.
• Risk Management: Identify, assess, and manage IT-related risks, ensuring that your organization remains compliant with regulatory requirements and prepared for potential disruptions.

By integrating ISO 20000-1, COBIT, and ITIL best practices into your IT and governance frameworks it will streamline and optimize your IT operations, reducing downtime and increasing service reliability.